FAQs
Have a question ? We are here to help.
Is the shipping free?
Worldwide shipping is free for order $200+ .
When will I receive my item?
Once we receive your order, you will automatically get an email confirming it. Orders typically ship within 2-3 business days. You will receive tracking information as soon as your order ships.
Can I change or return my item?
If you want to exchange a product for a different model, change the strap color, or make similar adjustments, please contact us so we can reserve the new item in our inventory right away. You are always eligible for an exchange or refund within 14 days of receiving your package, provided the item has not been used, and the original packaging is intact.
Refund method: return to the original payment method, or offer store credit or an exchange as alternatives. Processing time: 3–5 business days for the original payment method.



